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FAQ's

Frequently Asked Questions (FAQ's)
We're here to help our customers with all their industrial safety needs.
Why shop at Guardian Safety USA?
Who can I call if I need help selecting products?
Do I need to register for an Guardian Safety USA?
How do I sign up for an Guardian Safety USA s account?
How do I begin ordering?
Do you accept purchase orders on net terms or accept checks?
What shipping charges should I expect?
Do you accept APO/FPO orders?
Do you accept COD?
How do you process International Payments?
Are my orders secure?

Why shop at Guardian Safety USA?
There are many reasons to shop at Guardian Safety USA but these are our customers' favorites: We are dedicated to selling "only" safety products Guardian Safety USA ships worldwide with speedy delivery Up To 50% OFF retail - with our lowest price commitment! Largest Peltor distributor in North America 20,000 + Brand products - find what you need! Toll-Free sales line with knowledgeable staff Easy to use online shopping site makes it simple.

Who can I call if I need help selecting products?
If you have questions or are having difficulty finding the right products for your needs, Guardian Safety USA customer representatives are available toll free, weekdays between 7:00am-5:00PM PST at 1.800.637.6606. You may also live chat or email us with questions. Orders can be placed online 24 hours a day, 7 days a week.

Do I need to register for an Guardian Safety USA Account?
Anyone can order from Guardian Safety USA! While a login name and password are not required to order, we do give you the option to register a login account with us. When logged into your account, you can look up and/or print all past orders.

How do I sign up for an Guardian Safety USA account?
You can automatically set up an account by placing your first order with Guardian Safety USA. Additionally you can also sign up via the registration box. In either case, we will email your new login information to you. Once you are logged in, you will be able to view all past orders placed with us. For security purposes, you will remain logged in as long as your browser program is running. If you quit your browser program or reboot your computer, you will need to login to Guardian Safety USA the next time you visit it.

How do I begin ordering?
As soon as you have selected the item(s) you wish to purchase follow these simple steps: Click the "Add to Cart" button to add an item to your cart. Click "View Cart" to preview and/or adjust your cart contents. When you're done shopping, click the "Check Out" button. Enter your billing and shipping information and submit the order to us for processing. That's it!

Do you accept purchase orders on net terms or checks? Guardian Safety USA accepts purchase orders and net terms accounts to qualifying businesses, government and educational institutions and organizations. All new accounts (excluding government agencies) require an initial order of $250.00 or more. Please fax your Purchase Order along with your Company's standard credit application to 559-651-1320. If you don't have a credit application to send with your purchase order, please complete our Guardian Safety USA Credit Application or request it here via our online form.

All Corporate/Government/Municipal & Education purchase orders/payments should be addressed or faxed to: Guardian Safety and Supply8248 West Doe Ave. Visalia, CA 93291559.651.1320 Fax

If you are a reseller and would like to request tax exemption, please complete the Tax Exemption Certificate and fax to 559.651.1320 prior to placing your order.

Payment by check or money order:
If you prefer to prepay by check or money order rather than major credit card, simply fill out our order form , and mail it to our address below with your check or money order payable to: "Guardian Safety and Supply". Please be sure to include contact information with your payment.

Do you accept APO/FPO orders?
APO/FPO orders are shipped via U.S. Postal Service. Guardian Safety USA will charge actual cost of the freight from the U.S. Post Office to the domestic APO/FPO destination. Please be advised that you will be contacted by customer support if additional freight is applicable. Tracking information and insurance is not available. Final delivery of the order will be subject to the terms and conditions of APO/FPO services. Guardian Safety USA is not able to ship liquid or aerosol products to APO/FPO locations. Please contact our Customer Service department to find out exact shipping times. International orders usually ship via FedEx.

Please adhere to the following steps when entering a military address:
Shippping Method: USPS Priority Mail only Enter Grade/Rank/Rating and full name in the "Name" field Enter Unit number, CM Room Number, PSC Number in the "Address" field Enter APO (FPO) in the "City" Field Enter AE (AA/AP/FP) in the "State" Field Enter the zip code in the "Zip" Field

Do you accept COD?
If you prefer to prepay by check or money order rather than major credit card, simply fill out our order form , and mail it to our address below with your check or money order payable to: "Guardian Safety and Supply". Please be sure to include contact information with your payment.

How do you process International Orders?
We accept Bank Wire Transfers for International payments. If you choose to pay by wire transfer, your bank will charge you a fee to process the wire. Please note that there is an additional $45 bank service fee for the payment type.

Are my orders secure?
To protect our customers against credit card fraud, we provide secure online ordering using advanced encryption and industry standard Secure Sockets Layer (SSL) technology. SSL works by scrambling your name, phone number, credit card number and order information so that only your browser and Guardian Safety USA can decipher it. You must have a browser that supports SSL (i.e. Netscape Navigator or Microsoft Internet Explorer) to order from us online.